February 20, 2013
I’m writing to inform you that school bus service resumed today, Wednesday, February 20. I am pleased to welcome drivers and matrons, who provide critical transportation services for our students, back to work. Last week, the City accepted a significant number of bids on school-age bus contracts for the first time in more than 30 years, with the potential to secure better bus service for our students, contain soaring costs, and transfer the savings to our classrooms.
I know that the challenges of the past month have been difficult for many families and I am tremendously grateful for everything you have done to support your child’s transportation and learning needs. Please be aware that just like the first day of school, there may be delays and disruptions as buses return to their routes. Please carefully review the following information as bus service resumes:
If you or your child received a MetroCard from your child’s school for use while bus service was interrupted, please note that the card will expire today, Wednesday, February 20. The Department of Education will receive a credit for the pro-rated dollar amount for any cards that are returned. Please help the DOE limit costs by returning these MetroCards to your child’s school.
If your family worked with private transportation providers to transport your child to school, or incurred transportation costs due to the strike (whether by taxi, car service, or use of your personal vehicle), please note that reimbursements and assignment-of-payment accommodations are no longer in effect. Please submit any reimbursement requests by Friday, March 22. Reimbursement forms will remain available on our web site at http://schools.nyc.gov/Offices/Transportation/News/striketravelreimbursement.htm for the next 30 days.
If your child has an IEP and missed instruction or related services because of the strike, your child’s school or Committee on Special Education (CSE) will reach out to you in the coming days to discuss possibilities for additional supports.
If you have any outstanding issues or questions, you can continue to access up-to-date information by calling our Office of Pupil Transportation hotline (718) 392-8855 and by visiting the route finder online at http://schools.nyc.gov/Offices/Transportation/default.htm.
Thank you again for your patience and understanding throughout this process. We look forward to welcoming our students back with a reliable and high-quality transportation routine.
Dennis M. Walcott Chancellor
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